I earned my certificate in technical writing from the University of Washington in Seattle. I also have a degree in creative writing from Western Michigan University.
I currently work as a production assistant for the content analyst teams at Highspring, a Google subsidiary, where we analyze AI-generated text and categorize errors to help train and evolve Google Advertising AI programs. This includes training output for Google "AI Overviews" and the AI Mode search tool.
From developing training materials to managing workflows to migrating entire databases, my background in the tech industry has given me a unique perspective on user experience and a keen understanding of the problems facing everyday users. I excel at creating documents that are both useful and usable to agents of all skill levels.
I am adept at harnessing LLMs and am intimately familiar with the Google Gemini and ChatGPT platforms. I'm ready to utilize these tools when necessary to help expedite and refine the content creation process.
