I specialize in technical writing, content strategy, and UI copy for businesses large and small. I believe that written content should be a core part of any company's online presence, and I utilize design practices such as user research, personas, and wireframing to improve the usability of documentation.
I recently earned my certificate in technical writing from the University of Washington in Seattle. I also have a degree in creative writing from Western Michigan University.
From writing menus, to managing procedures, to migrating entire databases, my background in the service industry has given me a unique perspective on user experience and a keen understanding of the problems facing everyday users.
I currently work as QA for the content analyst teams for Vaco at Google, where we analyze AI-generated text and categorize errors to help train and evolve Google Advertising AI programs.
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